Café Supervisor Job in Dubai UAE

Café Supervisor Job in Dubai UAE

Company          : OliOli

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

Cafe Management and Coordination

  • To set maintain, highest standards of customer service in café
  • To provide cover with the other staffs as required on a daily basis
  • To take responsibility for the presentation of food and beverages offered for sale and completion of admin duties
  • must be in charge of keeping an eye on and managing waste and inventory, doing periodic stock takes with the support of the management team
  • to collaborate with the management group on additional initiatives as needed
  • To guarantee that personnel adhere to security protocols at all times and maintain proper timekeeping and performance
  • To support the management group, uphold health and safety, hygienic, and standards at all times, and across all catering alternatives
  • Make sure that all administrative tasks, paperwork, logs, and records are completed, updated, and kept in accordance with business policies.
  • Onboarding training and continuous training for all staff members
  • Create reports on a weekly, monthly, and annual basis.
  • Look for methods to reduce waste and operating expenses.

Financial Management

  • To operate the till and take receipt of payments
  • Ensure all cheque, cash and credit card transactions are completed according to company directives

Health & Safety

  • To comply with all Health and Safety policy, measures and legislation
  • Follow all Health and Safety policy, measures and legislation
  • Ensure the safe operation of the café and use equipment in a safe manner
  • Maintain the security of café and equipment

REQUIREMENTS

  • Previous experience as a supervisor within a customer focused environment
  • Pleasant and confident customer service and communication skills.
  • To be numerate and accurate
  • A willingness to learn new systems.
  • High energy levels with cheerful disposition
  • Must be punctual with a professional outlook, able to work under own initiative without supervision
  • Willingness to understand and engage the public about the range of activities at OliOli®
  • Ability to stay calm during busy periods
  • Ability to be calm and positive when dealing with complaints or difficult situations.
  • An interest in working in a child-friendly environment.
  • Willingness to undertake appropriate training such as first aid or food hygiene

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