Cabin Crew Job in Dubai UAE

Cabin Crew Job in Dubai UAE

Company          : Air Arabia

Location           : Sharjah, UAE

Timing               : Full time

 

JOB DESCRIPTION

Conduct:

  1. Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

Safety Measures:

  1. Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  1. Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  1. Administers first aid to passengers where necessary.
  1. Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.

Customer Service:

  • greets guests and helps with the boarding process; records pertinent information in the aircraft log book in accordance with Air Arabia’s and the GCAA/CAA’s adopted protocols.
  • consistently delivers top-notch customer service by attending to each passenger’s unique wants, demands, and reservations.
  • Determines and offers support to passengers who are stressed or having problems in line with the appropriate policies and procedures found in the Operations Manual and other pertinent instructions.
  • meets individual and group goals by effectively marketing the on-board food, merchandise, and charitable services, which helps to maximize on-board revenue and the “Charity Cloud” program.
  • Ensures that cash and credit card payments against specific sales and donations under his or her management are handled properly and securely.

 

REQUIREMENTS

  • Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
  • Training in First Aid, Safety and Emergency Procedures are an added value.
  • Fit to fly, has good general health, no serious medical conditions or chronic diseases.
  • Proficient in Microsoft Office.
  • Language: Must be fluent in Written and Spoken English.

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