BOOKING AGENT Job in Dubai UAE

BOOKING AGENT Job in Dubai UAE

Company          : Smart Recruiters

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Provide for and record special requests.

     

  • Address inquiries regarding lodging accommodations and facility amenities.

     

  • To increase revenue, adhere to sales strategies. Data entry and retrieval in the reservation system.

     

  • Enter the relevant code and rate into the reservation system to indicate special room reservation types (such as free rooms, employee discounts, travel agent inspection prices, and wholesale reservations).

     

  • When handling guest concerns, adhere to the appropriate escalation procedures.

 

REQURIEMENTS

  •  Preferably experience in the booking/reservation
  •  Hotel background is a must

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