Billing Supervisor Job in Dubai UAE

Billing Supervisor Job in Dubai UAE

Company          : NMC Healthcare

Location           : Dubai, UAE

Timing               : Full time



  • Supervises the Billing department and is responsible for the overall direction, coordination and evaluation of this department. Supervisor responsibilities are  carried out in accordance with the organization’s policies and procedure.
  • Responsibilities  include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees,  addressing complaints and resolving problems.
  • Daily Reporting for last day Revenue, Insurance Approval status, coding Status, billing         closer/pending status for all type of patient i.e. Corporate, Cash, Insurance.
  • Redefining the TATs time to time for better coordination, Assure all cash deposited daily.
  • In time accuracy of info, capturing Revenue via on Job Audit s of all crucial service areas and for IPD Audit.
  •  Daily issues of various gaps need to address with relevant HODs.
  •   All Matrix, checklist, trackers implement to have measurable process control, Leansigma tech with round robin duty Rota for effective assessment
  • addressing issues with price, package costing, new services, etc. Both external and internal auditing are necessary.
  • Ensures efficiency by supervising the daily billing activities and assigning tasks to certain staff members.
  • Conducts interviews with potential billers and manages new hire training, with the ability to provide specific process training to individual staff members.
  • Whenever necessary, organizes and leads staff meetings for billing.
  • Communicating job expectations, planning, monitoring, and evaluating job results, coaching, advising, and disciplining staff members, as well as creating, organizing, and enforcing systems, rules, procedures, and productivity standards, are all ways to achieve staff results.
  • upholds standards for both quality and customer service, analyzes and resolves issues with both, recognizes trends, and suggests system upgrades in order to maintain high levels of service.
  • identifies and assesses trends and possibilities, selects a course of action, and gathers relevant commercial, financial, service, and operations data to establish strategic goals. setting goals and assessing results.
  • Take part in the hospital’s educational initiatives.
  • The department handles complaints in a methodical, prompt, courteous, and professional manner that is fair, considerate, and considerate of privacy. This approach helps to pinpoint issues and consistently enhances the department’s offerings.



  • Must have an exceptional interpersonal skills, maturity, and good judgment and be capable of communicating in a professional manner with diverse range  of individuals; superior phone etiquette skills and Patient focused; service   oriented; patient & understanding. Efficient organizational skills
  • Ability to   handle multiple responsibilities under pressure while maintaining composure.
  • Also, a person that is Reliable, punctual, dependable, and responsive. Excellent command of oral and written English. Arabic language desirable but not essential.
  • Performance Management, Project Management, Coaching,   Supervision, Quality Management, Results Driven, Developing Budgets,
  • Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback


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