Customer Service Representative Job in Dubai and Abu Dhabi UAE

Customer Service Representative Job in Abu Dhabi UAE

Company          : FAB Bank

Location           : Dubai,  Abu Dhabi UAE

Timing               : Full time



  • Give magnificent client care by taking care of approaching calls inside the quality rules
  • Taking care of and settling client objections to consumer loyalty inside the characterized power limits and to heighten according to process
  • Prescribe expected items or administrations to the board by gathering client data and dissecting client needs
  • Guarantee nature of inbound/outbound calls by accomplishing set focuses as far as administration norms and consumer loyalty scores
  • Add to the business by creating new possibilities/Leads and upselling for a wide range of FAB items
  • Keeps up with client records by refreshing client history through assistance demands/grievances and Notes Keep up with privacy of the bank’s clients and information
  • Guarantee the business meets its commitments under the Bank’s Strategies and Guidelines and under nearby regulations/guidelines
  • Take care of extraordinary errands allocated by group pioneer and Directors
  • Exhibit adaptability in sticking to your arranged/planned shifts and on stand by/impromptu moves because of the floor circumstance for accomplishing all characterized Administration Level and Deserted rates
  • Guarantee self-reliability, adherence of arrangements and techniques and discipline to the Middle


  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Documentation Skills
  • Listening
  • Phone Skills
  • Excellent communication skill in English and Arabic.


  • High School
  • 0 – 2 years relevant experience in banking sector


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