Assistant Front Desk Manager Job in UAE
Company : Marriot International
Location : Abu Dhabi, UAE
Timing : Full time
JOB DESCRIPTION
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information.
- Ensure rates match market codes, document exceptions.
- Secure payment prior to issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges.
- Balance and drop receipts. Count and secure bank at beginning and end of shift.
- Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
REQURIEMENTS
- Speak using clear and professional language; prepare and review written documents accurately and completely
- Answer telephones using appropriate etiquette.
- Ensure adherence to quality standards.