Airfreight Delivery Order Counter Specialist Job in UAE
Company : DHL
Location : Abu Dhabi, UAE
Timing : Full time
JOB DESCRIPTION
- Update Customer shipment information & physical status, resolve customer issues and incidents.
- Provide complete & accurate information to customers in a timely manner.
- Ensure that details in the documents are complete, accurate & released on time.
- Establish professional relationship with customers to ensure repeat business & long-term partnership.
- Able to communicate well with customers on a face-to-face basis.
- Experienced in handling cash & daily reconciliation of cash transaction & complete handover of delivery orders to customers with cash collection.
- Influence others within the job area through explanation of facts, policies and practices.
- Support & interact primarily with colleagues of own function and address task-related issues appropriately to maintain work relationships.
QUALIFICATION AND EXPERIENCE
- Bachelor’s Degree or equivalent experience/qualification.
- 2 years’ experience or more in a similar role.
- Good command over Microsoft Office and other related software