Customer Care Executive Job in Dubai UAE

Company          : Kazamer Tax Consultant

Location           : Dubai, UAE

Timing               : Full time

JOB DESCRIPTION

• Handle customer inquiries via phone, email, and in person professionally.
• Provide accurate information about tax consultancy services and company offerings.
• Help customers with appointment scheduling and issue resolution.
• Keep track of and update the system’s client records.

   

• Work together with internal groups to guarantee a flawless customer experience.
• Respond to consumer comments and take the required steps to enhance services.
• Resolve complaints by treating them professionally and patiently.
• Maintain confidentiality and uphold the company’s customer service standards.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Communication, or a related field.
• 1–3 years of experience in customer service, preferably in finance or consultancy.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and CRM software.
• Strong problem-solving and multitasking abilities.
• Ability to work in a fast-paced, client-driven environment.
• Fluency in English; knowledge of Arabic is a plus.

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