Shop Manager Job in Dubai UAE

Shop Manager Job in Dubai UAE

Company          : Azadea

Location           : Dubai, UAE

Timing               : Full time

JOB DESCRIPTION

• Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
• Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
• Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
• Determine, foresee, and regularly report on consumer demands, market trends, and rival activity that is impacting the area or market.

   

• Hire, develop, inspire, and assess team members to make sure they possess the requisite knowledge and reputation and are best equipped to realize their full potential and make a significant contribution to the business; hold daily meetings in Japanese to keep the team motivated and informed.
• Create a staff calendar based on the number of visitors, budgeted hours, events, daily sales targets, and operational needs (stock count, shipments, sales, etc.). Additionally, make sure that sales plans and hourly and daily targets are effectively communicated to the shop/department team.
• All commercial and operational data should be logged and updated, along with any requests made on the available platforms (Helpdesks, Events, Loss Prevention).

QUALIFICATION AND EXPERIENCE

• Bachelor’s Degree
• 3 years of experience in a managerial role; Previous experience in the industry/retail is a major plus

REQUIREMENTS

• Fluency in English
• Proficiency in MS Office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events

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