Document Controller & IT Support Job in Dubai UAE

Document Controller & IT Support Job in Dubai UAE

Company          : iTech Engineering

Location           : Dubai, UAE

Timing               : Full time

 

JOB DESCRIPTION

Document Control

Maintain quality control of documents across the business

Control and Record Incoming and Outgoing documents as per the established process

Management of Document Revisions

Active role in project documentation delivery

Develop Templates where applicable and their revision continuity

Maintain confidentiality regarding sensitive documents and digital signatures

Establish and maintain record retention timelines

Prepare/compose official communication through letters and emails

Ensure company licenses and supporting documents are maintained and updated across subscription portals

Log and manage Project Archives

Monitor and review daily digital file transactions across active projects, and escalate for corrective treatment measures where necessary

Assist the Business Development Team in recording Project Proposals, Notifications, and content distribution

Scanning of incoming data for malware and threats before recording on distribution servers

Must have expertise in working with Document Management systems such as SharePoint and Collaboration platforms such as Aconex 2

Infrastructure (Level 2)

Proactive maintenance of Hyper-V virtual server environment

Technical expertise in handling HP Servers

Management of Security Framework Firewall, End-point security

Management of Disaster Recovery solutions

IT Support (Level 2)

Knowledge in providing technical support in AEC/BIM Industry

Technical support of Microsoft and MAC environment

Technical support of Autodesk products

Technical Support on WAN/LAN and Wi-Fi networking environments

recording and handling support calls

looking into, identifying, and fixing hardware and software issues with computers

installing and setting up multifunction, portable, and computer software and hardware

The Microsoft 365 cloud platform’s technical assistance

drafting purchase orders for IT supplies and software

preserving documentation on software licenses and renewals

Controlling New User and User Exit IT Procedures

software upgrades and security patch deployment analyses

Knowledge of CCTV, PABX, and access control systems

Controlling Business Subscriptions on Authority Websites

When required, escalate IT Support incidents to the IT manager.

 

REQUIREMENTS

Must exhibit a positive/professional attitude, ability to work independently and with a team

Ability to perform work accurately and thoroughly with great attention to detail

Ability to organize and utilize time to complete work within given deadlines

Ability to adapt to changes in the workplace and priorities easily

Ability to learn new document and project management systems Minimum Experience 2-3 Years (AEC Industry preferred)

Minimum Qualification:  Bachelor’s Degree. A Degree in Computer Sciences is preferred

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